Sometimes, our biggest challenge is simply getting stuck in a rut of doing something because it’s the way we’ve always done it. That’s what happened to one of our clients, who struggled with traditional security solutions for years before they found us and changed their entire approach.
Holsum Lofts is a multi-tenant commercial building in downtown Las Vegas. After years of ineffective protection from traditional, on-site security guards, they decided to make the switch to a more innovative approach, remote guarding.
The Problem: High Traffic Location with Ineffective Protection
Holsum Lofts’ location in downtown Vegas made incidents of vandalism, trespassing, and burglaries more common than at similar properties in more suburban markets.
The building is located directly off the freeway and was an easy target for vagrants displaced because construction and demolition projects had pushed them out of vacant properties nearby. For years, Holsum Lofts tried to manage the issue with an on-site security guard. Yet, after incidents continued, they knew they had to try something else.
“We had several incidents with on-site security where one guy roaming around a property is not enough to see something on the other side of the building. It is easy to avoid on-site security unless you have several guards,” says leasing director Lisa Chasteen, “…and a property of that size doesn’t need several guards.”
Chasteen had also noticed that guards tended to fall asleep during overnight shifts when their vigilance was most needed. Chasteen recalls, “It just wasn’t a very effective security system.”
Searching for a Solution
Holsum Lofts needed a solution that allowed them to monitor a larger area of the property all at once. It was too big for one guard to watch, yet too small to justify the expense of adding additional guards.
Chasteen knew that they wanted cameras integrated as part of their new approach, but didn’t know much about remote guarding until she started working with us. She recalls, “It was a new concept to me. I appreciated that it was motion sensor cameras that alerted the guard, and you didn’t have to necessarily depend on someone being 100% vigilant all of the time.”
She was also impressed with the talk-down feature, where guards monitoring the camera footage in real-time could talk directly to subjects entering the property, dissuading them from causing damage.
We worked with Chasteen and Holsum Lofts to integrate remote guarding cameras throughout the property. With motion sensing capabilities and live monitoring during overnight hours, they got the solution they were looking for: a cost-effective way to enforce security around the entire property at all times.
Five Years of More Effective Security with Remote Guarding
It’s been half a decade since Holsum Lofts made the switch to remote guarding, and their rate of incidents has significantly decreased. We monitor their properties with trained staff during overnight hours, responding to events within 60 seconds. In many cases, two-way communication allows our team to advise trespassers they’re on camera and that they need to leave the property.
Chasteen also has noticed other benefits of remote guarding, like footage recorded during non-monitored daytime hours. “The daytime benefits might not have anything to do with security. It may be a truck that hits a gate and then claims that they didn’t do it. Now, we can have Alpha pull the video for us and see exactly what happened,” says Chasteen.
Want to find out how remote guarding can improve security and peace of mind at your property? Download our free resource: Comparing Security Options For Your Business.